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Lambeth council agree 10-year deal to outsource customer services
Jul 2nd

Photo (c) Lambeth council
Lambeth council has sealed a 10 year deal with Capita, to outsource its customer services function, including its call-centre and council tax collection and save £1m per year.
As part of the deal, £6.5 million will be made available by Capita to invest in new technology that will allow residents to deal with the council when convenient, by text message, online or any other method that suits them.
Cllr Paul McGlone, cabinet member for finance, said: “We are determined to make the whole experience of contacting the council easier and as hassle free as possible, and this will lead to a much improved experience when people contact us to pay their council tax, inquire about their benefits, find out about a service or report a problem. More >
Lambeth council chief in first Weir Estate walkabout
Jul 1st

Lambeth Council’s Chief Executive, Derrick Anderson CBE has visited Weir Estate for the first time this week and has been shown the developments on the estate by WERA’s Chair, Dave McEvoy and committee member Brenda Lewis demonstrating improvements and engagement carried out by the association to improve the condition and safety of the estate.
Mr Anderson who has been Chief Executive of Lambeth Council since March 2006 was taken on a walkabout of the whole estate which has
undergone dramatic changes and vast improvements over the past few years and has been singled out as one of the best housing estates in Lambeth.
The walkabout was also attended by Thornton Ward Councillor, Cllr Diana Morris and officers from the Thornton ward safer neighbourhood policing team PCSO Karen Rose and PCSO Carl McLean who spoke about the strong community partnership with Weir Estate Residents Association and the impact on reducing crime on and around the estate by working closely with the community.
MP, Chuka Umunna carries out first official Weir Estate walkabout
Jun 19th
Streatham’s Member of Parliament, Chuka Umunna MP has paid his second visit to Weir Estate in a week to carry out an estate visit and hear concerns during a walkabout organised by Mr Umunna’s office as part of a drive to engage with communities.
The walkabout which took place on Friday, 17th June, following his attendance at the Weir Community Day the previous weekend in which he praised the work of the association and The Weir Link as the ‘real big society in action’. Mr Umunna who has been in office as the member of Parliament for the Streatham Constituency since May 2010 met with WERA’s Chair and committee members, Lambeth Living officers, one of the local councillors, Cllr Ed Davie, officers from the Thornton Safer Neighbourhood Policing Team (SNT) and Wandle Housing Association officers.
The planned walkabouts are arranged by the MP’s office throughout his constituency which are designed to hear concerns and highlight issues then followed by the MP. More >
WERA unveils redesigned association logo
Jun 17th
Weir Estate Residents Association has revealed a new look logo during the recent Weir Community Day on Saturday 11th June. The new look modernised design was unveiled on new promotional items given out at the event.
The new logo was designed by the printers after an earlier design was too costly to use in printing and has been released to coincide with the second birthday of the association’s thriving website www.wera.org.uk.
The newly re-designed logo has kept a similar recognisable design to the previous logo of WERA but has received a two colour black and while design with same size lettering to uniform the graphic, this has reinvented the branding of the association and has replaced the three colour previous design implemented by current chair, Dave McEvoy 3 years ago at the start of his time in office. The logo also now incorporates the web address as part of the design. More >
Weir community celebrates with amazing annual day
Jun 16th
Weir Estate buzzed with activity on Saturday 11th June as hundreds from across the community attended the Weir Community Day, organised by estate partners, Weir Estate Residents Association (WERA) and The Weir Link alongside the great and good of Lambeth including the Mayor of the borough Cllr Valcarcel, Leader of Lambeth Council Cllr Steve Reed, several Lambeth Council cabinet members, local MP Chuka Umunna, London Assembly member for Lambeth and Southwark, Valerie Shawcross; and the event was opened by Lambeth’s Metropolitan Police Borough Commander, Chief Superintendent Nick Ephgrave.
With music and entertainment provided by local radio station Generation Radio from Clapham Park and a steel band beating out old and new tunes, local people and Weir Estate residents were treated to an afternoon of fun and information provided by a number of service providers exhibiting such as Lambeth NHS, Lambeth Play Association, estate contractors Pinnacle PSG, Morrison Facilities Services and Thames Water along with many other stalls from the local police, other resident associations such as Molly Huggins which neighbours Weir Estate and Lilford Area Residents Association (LARA). Lambeth Living were also on hand to speak to residents and support the two groups. More >
Underground bins to clean up their act under new Lambeth Living maintenance contract
Jun 14th
Damaged and un-kept refuse underground bin pods are to finally get some attention under a new Lambeth Living contract to repair and maintain all sixty one individual units across Lambeth estates including on Weir which has ten of the refuse pods.
With the units falling apart in which some believe is down to bad handling by the refuse collector company, Veolia and the containers below ground never being cleaned, finally Lambeth Living have begun negotiations on instructing a new contractor to repair and maintain the bins which were installed on Weir Estate five years ago. The refuse pods replaced the old halogen bins and have rapidly become a popular system to storing waste across the country.
Following the installation of the new underground system, they remained in limbo with no long term contract to ensure that any damage was rectified and the metal containers cleaned which has angered many residents, who have regularly complained to their housing teams.
Weir Estate Residents Association Chair, Dave McEvoy has joined a tender panel to ensure that the best contractor is brought into repair all the bin on several council housing estates in Lambeth which have all suffered from damage and awful smells from stagnant water ingress and waste combined. Dave Said “The underground bins have been a bone of contention for a long time and have become an eyesore. I am delighted that finally Lambeth Living see this is a problem that needs addressing. I am confident that we will see the necessary repairs and maintenance carried out under a new vital contract.”
![DSCF2375 [1024x768]](http://blog.wera.org.uk/wp-content/uploads/2011/06/DSCF2375-1024x768-300x225.jpg)
The current underground units have never been cleaned inside which will now take place under the new contract.
The underground bins emptied by a specialist crane lorry rather than traditional refuse lorry will have all broken or missing parts replaced with regular inspections to ensure no damage to inside ot outside the hoppers or the containers, seals or mechanisms.
Tendering processes are on-going and a decision will be reached by a Lambeth Living tender panel who met only recently and it is expected a maintenance contract will be in place within the next couple of months.
Dave McEvoy refused to name the tenders involved in the negotiations but said “There must also be discussions with the refuse collectors as there are clear issues about the handling of these pods and the damage sustained as a result, I will be encouraging Lambeth Living to tackle this problem and hope to ensure we get the correct company in place to maintain these systems on Lambeth Housing estates.”
Many estates have experienced similar problems with the systems and damage to surrounding areas. Weir Estate has at least six units which are damaged and in need of desperate repair.
Tender talks are on-going with the companies involved.
Thank you..
Jun 12th
Weir Estate Residents Association and The Weir Link would like to thank all the exhibitors, volunteers, guests and members of the community who came along to make the Weir Community Day a truly wonderful day.

A full news story, and photographs of the event will be online within the next few days.
TfL revised bus extension plans now under local consultation
Jun 9th
Transport for London (TfL) have begun a consultation on revised plans to introduce the 255 bus route from Streatham to Balham after objections were raised by residents in the Old Devonshire Road area of the planned new route extension.
In 2009, Transport for London consulted stakeholders and the local community on proposals to extend the single decker 255 bus from Streatham to Balham taking in Weir Road and Old Devonshire Road along the planned route.
New proposals have been submitted for consideration as the plans to extend the single decker bus had been held up while other alternatives were considered and discussions took place between Lambeth and Wandsworth Council senior officers in order to tackle the concerns raised in the 2009 consultation surrounding noise, traffic issues, and parking changes.
Residents now can comment on the new set of adjustments to the route which are mainly focused on Old Devonshire Road with changes to the road layout and the relocation of the bus stop in the direction towards Streatham Hill terminus.
Several alternatives were considered following the previous consultation such as re-routing the bus down to Clapham South however this would increase the cost of the extension and not considered a suitable destination, TFL also considered whether it could run down other local roads but Old Devonshire Road is the favoured route due to the direct link to Balham High Road and the road and parking layout. Changes will be made to the junction with Balham High Road. More >
Community Day Road and Parking Closures on Saturday 11th June
Jun 5th
The Weir Community Day is taking place on Saturday, 11th June, and to ensure the safety of exhibitors, members of the public attending the event, roads and parking closures will be in effect from 10am to 4.30pm.
Closures are as follows:
- Road in front of Quennel House (Closed from between Jewell and Glanville Houses)
- The road and parking spaces in front of Weir House (closed from between West and Olding Houses)
- Parking and Car Park in front of The Weir Link and access from Weir Road to this area.
Access for emergency vehicles will be maintained during this time only.
Permission granted by Lambeth Living.
Supported by Thornton Safer Neighbourhood Team
Recycling rewards scheme, Recylebank rolled out across Lambeth Estates
May 16th
A new recycling scheme, which has been rolled out to residents who live on Lambeth Housing Estates, will see those who recycle each week awarded points which can then be redeemed for vouchers to spend in local business, cinemas and sports facilities.
Cllr Lorna Campbell, Lambeth Council Cabinet Member for Environment and Sustainability, said: “I’m delighted that Lambeth residents are going to be the first in London to benefit from Recyclebank.”
“With residents’ help we have made great strides forward, increasing recycling levels across borough over the past few years, and we are confident that Recyclebank will help us to go even further. This scheme is an important part of our plans to reduce waste costs, boost recycling and make Lambeth a cleaner and greener place to live.” More >
